Support

Have a question or running into an issue? We're here to help.

Contact by Email

Send us an email and we'll get back to you within 1–2 business days.

support@verthi.me

What to Include

  • The email address on your account
  • Your device and app/browser (e.g. iPhone 16, Safari)
  • The screen where the issue occurred and how to reproduce it
  • Your order number for order-related inquiries

Common Topics

  • NFC card orders, shipping, and replacements
  • PRO subscription billing, cancellation, and refunds
  • Account sign-in and deletion
  • Editing your profile and widgets

Policies